I went with a newbie that I recruited to buy their first GPS last weekend. I suggested REI since that was where I got mine and we were up the street. If you are a member, you get the 10% back at year end, which is awesome. But this is what I learned on Saturday that I did NOT know. If you are a member, they will make good on any purchase at any time if you are not completely satisfied. I asked lots of questions to verify what he was saying. So, if your unit is out of warranty, no worries, REI will fix or replace it. To me, that is worth the extra few bucks knowing I'll have a company around to honor warranty work AND post-warranty work. You don't get that kind of service from a website, at least I never have. I have always thought REI was a bit pricey, but the service is phenomenal at both stores in the Dallas area, and I really miss customer service. Remember when?