From Willie (aka Sancprod on CoinTracking.com)
I hear you all loud and clear! And we share the same sentiments. We were hosed and in turn you got hosed. The site growth since July has been tremendous. The growth in the last two weeks is unspeakable. The amount of coin posts, new accounts, and editions was record setting and we are just as bummed as all of you because we use the site too.
As we restore accounts and editions we are preparing a server of our own where someone else's fiddling won't affect us. We are also implementing daily backups of our massive database. We have learned from this mess and to be quite honest, we never thought the site would become as popular as it did as quickly as it has.
Thanks for hanging in there with us.
PS - Look in MyCoins to see the new download to excel option. This will at least give you a little safety net eventhough we are implementing our own. This cannot happen again. You cannot import that list yet but soon you will be able to (good for those who dont want to manually input their excel lists in the future).