"Snoogans' TB longevity strategy #5. If you must email a TB holder to do anything other than thank them, DO NOT give an order, or be even the slightest bit negative. Sugar coat every word. Do not transfer your standards and expectations to another person. Unless you are related, you do not really KNOW their situation" That quote comes from here: http://forums.Groundspeak.com/GC/index.php?showtopic=64691
Be patient, no one caches alike and since they haven't been caching since they found the bug, they haven't had a chance to move it along.