I do have exactly the same issue.
Can't create any PQ with an account of a friend (newbie) I do everything correctly - checked the current day (and all the others of the week in several tries) - but GC is not generating any PQ.
In my own account it works in seconds - but in the account of my friend (who is also premium) the PQ´s don't get generated????
Where you finally able to fix that issue with your account?
rafabaer