I am getting an IOL_RECIEVER error occurring with the updater. This happens in Windows XP. Under Win2K, the updater simply does not see the unit. I have used serial monitors, and have been able to tell that the unit is sending something to the computer, however I cannot decipher the code. I really believe the data being sent from the unit is corrupt, im just not sure if it may be a hardware issue, or if I could somehow get an update to correct the software.
I did speak with Garmin TS a number of times. They were in fact very helpful. All of the troubleshooting we did helped.. they even sent me a new cable to try!
Problem is that im in Canada. Garmin USA was willing to do it for free, but cannot accept an RMA from Canada. The company that they use in Canada was far less accomodating