I am getting the same error message. Not sure what is wrong. Anybody found the cure?
Yup. Had the same problem, then inspiration hit:
In your reply from 41411, you'll get the following:
Enter the entire identifier (XX#NNNNNN), where XX is a two letter combo (mine was TM), the pound sign (#), the numbers, and then the password is the 'PIN.' After putting the whole identifier in, it took right off.
Thank you! That did the trick.
Would have been nice if Field Notes set up instructions explained that you have to enter "TM#" in the identifier field.