otr

Got mine today. "North Fork Cache La Poudre River (CO)" Red Jeep Travel Bug Woodland Hills, CA.

Got mine today. kris.

aj... Take cappd and embra's advice. Copy everything. I had to pull teeth to get my rebate, read the thread... Magellan Rebate Thread After you send in the rebate info, keep an eye on "wheresmyrebate.com". If it comes up that it is denied, call them and find out why and then call Magellan (Thales). They admittedly have a problem with "rebate fulfillment" but dont seem to be in a hurry to fix it. Good luck kris

Well, February 12th was the last call I made to Magellan. At the time of my last post I didnt tell you that I had made the decision to be stronger in the requests for my rebate. I believe "Frankly, I'm getting tired of this" was what I closed the last message with... I never got a call back. I received my check on the 25th, 5 days after it was printed. Amount ? $75.00 Im happy its over. Unfortunately it doesnt look like its over for quite a few of you. Keep after them. Keep calling. And if it comes down to it, threaten to take it to the BBB. That seems to get their attention. And yes, they are reading this thread. I was asked to send them this link with the copy of my receipt and was told it was being forwarded to the people in marketing that handle the rebate program. Good luck. kris.

Update and BTT... Still no rebate. "where-the-hells-my-rebate" still shows it as being denied so I take it that they have not corrected it yet. I left another message today with the person Ive been talking with. We'll see what happens, but I'm tired of waiting... So, what do you think my next step should be ? Ive given them a good 5 weeks already to fix this. I sent them a copy of my receipt as requested. They confirmed that the rebate# was wrong and gave me the correct rebate number. Im thinking of going to the Better Business Bureau with this. That is what the guy with the Meridian had to threaten. He got his check really quick after that... kris.

Well, heres an update... Finally got a call from Magellan a little more than a week ago. I was asked to fax in a copy of my receipt and it would be looked into, which I did... I was also told that she was surprised that there was a problem with this purchase being that it was from BestBuy, aparently they have a good track record. The reason she told me is that the rebate code was wrong as printed on the receipt from BestBuy, and she did find the correct code for those dates. I have not heard anything since, I'll call them today. "Wherethehellsmyrebate" still shows it as being denied, but now there is a reason. Wrong rebate period. When I faxed this to her, I included a link to this thread. She said that she would pass it on to their rebate people in marketing. If you have had a problem, start speaking up... kris.

"wherethehellsmyrebate people" Thats the inpression they left me with today. They told me to take it up with BestBuy (all the SportTraks came from them). It was when I called Magellan, that the Customer Service person told me that they had been having problems with "rebate fulfillment" and transfered me to the person (in Magellan) that is handling them. I left a message, thats where I stand right now. It was just after hearing what my friend went thru with the Meridian/Topo bundle that I started to suspect something was up... We'll see what happens when I get a call back. Thanks all for your input. kris.

Well, #1. Im running 4.02. Mine does the same when verify is on. #2. Mine lists all that should be available. Im looking now and it lists 12, with 2 available in the house, but Im prety sure that at times Ive seen less. #3. Try adjusting your contrast. If I am understanding you correctly, it just sounds like the refresh rate of the display. It will be more noticable in bright light. kris.

Are people actually getting their rebates ? Of 4 of us here who bought 3 SportTrak Maps and one Meridian/Topo combo between the end of September and Mid November. All of us had valid rebates at the time... The Meridian/Topo was declined. After several phone conversations, photocopying a manual and CD cover, and threatening to take it to the better business bureau, he got it 3 weeks ago. The first SportTrak rebate was received last week. Mine (the second, purchased 10-2) has been denied, I just found out last nite on-line. They never sent anything to let me know. The third purchase (a week after mine) is supposed to be "in the mail", but not yet received. I just spoke with the rebate center and they said that my rebate was not valid as the rebate period was from Oct 2x to Feb ?. They said I bought it before the rebate period. After 3 attempts, I got to speak to a human in Customer service who said that they were having a problem with "Rebate Fullfilment" and refered me to the person who is taking care of the problems... I left a message... I would like to know from others here if this is really is a fullfilment problem, or if they are decling most in hopes that people wont follow up. I would think that if there is a problem that they would say so on their website and give some info on what to do or who to contact... Sorry to vent, but crappy customer service really gets to me. kris.

Hi all.. I do know how to change it. Just wanted to know that if I do, will my name be displayed in my found and placed cached with my old username or will they update to my new username ? Thanks, kris.

quote:Originally posted by robertlipe:Are you guys on the 4.06 firmware? If you attempt the upgrade, be sure to follow the instructions and clear ALL memory when it tells you to. I bought one yesterday and it has 4.02 installed. Used it for the first time today and it picked up pretty quick in my living room. Didnt get to the part in the manual about software updates, how do you do it ? kris.