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I am never informed that I have an Instant Message until I go to the PC and log into the website. I saw that I had a message and replied. My message had too many characters in the reply message. Can only send 1/2 of message. Have un-ticked Message Center Send me Message Center email notifications. hoping that this would force the user to use email instead. I have the paid application on my mobile device, but the IM will only work on the intro app according to your news letter. Why would a company degrade a paid service/subscription???? Thanks for a worthless feature.

I have the same exact issue with two gmail accounts not getting the newsletters for 3+ weeks. Have contacted Groundspeak and wanted me to do my troubleshooting again. Am getting all notifications and other Groundspeak communications. >>>> Thanks for reaching out to Geocaching HQ. You are subscribed to the newsletter so something in your email settings is blocking the emails from coming through. There are a few reasons why this may be happening. Since our community is so large we send a lot of emails every day. Some email providers will occasionally throttle or blacklist Geocaching.com's emails because they do not distinguish between solicited and unsolicited bulk email. If this happens you can contact your email provider about this issue. Sometimes they will want our email server's IP address: 66.150.167.157, 66.150.167.158, 66.150.167.160, and 66.150.167.161 These are the originating IPs for all mail from Geocaching.com. Please also create a filter in your Inbox settings which allows all emails from "noreply@geocaching.com". In addition, email providers sometimes update their own sites, such that emails received in the past start filtering into the Spam folder, I recommend that you check the Spam folder for these missing emails. I hope this helps, but, if neither of these suggestions helps you to resolve this issue, please reply. I will troubleshoot further for you. All the best, <<<<< Jim

Who in the world changed the a functioning communication system? I can't read these silly IM messages sent to my blackberry and are directed to sign into the website. I tried it from an android and what a hassle and have to wait to come home to read the message. If your going to have a private messaging system, You must build it across all platforms known to the electronic world. I had to send a message to a finder of one of my caches and found that the scroll bar does not move in such a way that I can proof read.. Have to select all.. copy to note pad... come back and select all and paste. REALLY. This is some nice work for the communication with lots more work. The user should be paid by the hour the send or receive a message.

Forgive me of this has been stated. There are 4 pages on this thread and did not read through page 2-4. Since the new function was implemented and did not have the time to use the new search until now. It DOESN'T work properly. I will give a few examples: 1.I do not cache by a major town or city.. Like the country hides. Take for instance that we would like to have a trip 15 miles west of Sacramento, the only way is to search for Sacramento and only gives the hides in that city. 2. No way to move the search in a different direction.. still have city hides. 3. If I used the search function from the home page (Search for Nearby Geocaches) .. Will have 30+ moves {(Turlock, ca Home base} to where we want to go) to map the correct location. (does GS pay my deductible for carpel tunnel syndrome)? 4. The only other option is to go to a 3rd party site like USPS, GMAPS and get coord's, (how will I know the GCxxxx) then come back to geocaching.com.. paste and search again. DUMB.... 5. MOST IMPORTANT.. new search does not enable you to slide the left pane to filter traditionals, puzzles or what ever as the search from the main page. Like that ability. For a hobby/sport.. this is really taking a lot of energy and frustration. It's all about planning a nice trip to see the countryside and have fun. Please make the game fun again...

Have the same issue with leaf maps. Get a diagonal missing tile's. Been happening for about a year. Like the leaf map as it shows forest routes and little known roads.

New setting. 'I don't want to see other players' profile' http://support.Groundspeak.com/index.php?pg=kb.printer.friendly&id=1#p588 2.4. What were the recent updates to my Account Settings? Last Rule/Comment What is this setting and what does it do? Am I banned form seeing a profile, caches, images?? TIA

Seems to be two different font sizes. Please make the size the same as found/hides for the text below. Below that section is a smaller size. This will bring uniformity to the page if corrected. Have a screen shot from my PC

My account has been hacked somewhere down the line. Have been receiving emails in my spam folder with my user name wanting me to verify or go to a website. That included the coexistence with geocaching.com <declined and deleted forever in spam folder> All corespondents was in HTML. TXT will stop the phishing.. Please make the option.

I adopted a few geocaches and the email that I received was Adopting a trackable. This was 34 adoptions... Every email stated that this was a trackable.. This was NOT a trackable adoption, but a cache adoption. Every single one of 34 adoptions had the INCORRECT cache name when clicking the email. Example: Email stated that was adopting (GC2B5XT) and turned out to be a totally different name and cache. Please fix.

I don't see where your ranting, insulting reply had anything to do with my post. I posted merely to provide real-time examples of the latest fixes to the notification emails, reflecting some of the feedback received. I did so in an effort to be helpful. I am a community volunteer; I do not work for Groundspeak. Posts like yours make volunteers like me want to stay out of the forums. I am so sorry Keystone.. this was not directed at you personally. Was aimed at GS only. Again, truly sorry that my post was directed at you.

As a reply to Keystone post: Was posted to Release Notes http://forums.Groundspeak.com/GC/index.php?showtopic=324356&view=findpost&p=5406098 Is this a company or weebles wobble class. Yesterday, I used the contact form to express my concern over the new HTML format. Needless to say, my confirmation email states 'Thanks for emailing Geocaching HQ. Just like a delicious pizza, your email has been delivered. Unlike pizza, we won’t eat your email. That’s not even possible. Or is it? Regardless, someone from Geocaching HQ will get back to you within 3 – 5 business days. Then we’ll figure out this whole “can emails be eaten?” thing. Cheers,' What company in their right mind would have an auto reply such as this. (I am a pizza now) This is beyond childish. I guess that this is just a game for Groundspeak and does not take being a company or taking communications seriously. THIS made me FUME! I stated my concern in a well addressed and thought out manner with examples. Groundspeak takes $30 for my defunct iphone app, $30 for android app, $30 per year for the last 5 years to be a valued member. I expect to be treated better than this scam. On a mobile device, Now must download an email file that contains advertising (which all member know of and have bookmarked or have friended and/or joined) I received a canned response back: 'Hi there, Thank you for your feedback regarding the updates to the email notification system. We are currently working through some of the small hiccups (including your suggestions), but overall we are very excited about the changes we made to modernize the email system. All of our notification emails going forward will be sent in HTML format, which most email providers support (e.g. gmail, outlook, etc). If you have already created email filters for the old game-triggered emails, you will have to update them to the appropriate new text. Thanks again for your feedback. Have a wonderful day! Kindly, ' None of my concerns were remotely addressed. My take is that skool is out for the summer and have underage interns answering questions. I beg, plead and beg again that Groundspeak have the option at MINIMUM to have at text option for notifications. FWIW, I rarely get upset about issues, BUT this one takes the cake even though my job location is laying off 400+ personnel and closing. (this upset me more that loosing a job for the last 10 years.) Now I cannot even read logs, new hides, archived, or what ever. This issue takes the cake. I really enjoy playing the game up until now. This has become more trouble with having many notification in a 200sqm area that cannot be deciphered. Will close with my quote of a cache that needs maintenance... Please fix or archive. Regards, jim

Contacted the mothership yesterday about the issue and was replied back: All of our notification emails going forward will be sent in HTML format, which most email providers support (e.g. gmail, outlook, etc).

I commented on the release notes http://forums.Groundspeak.com/GC/index.php?showtopic=323369&view=findpost&p=5394468 that this was not a good thing to do. It has gotten worse, My blackberry cannot ready this silly HTML. It's driving my data usage even higher. Visited http://www.geocaching.com/notify/ Add/Edit Instant Notifications page and cannot change the format. As a last resort, guess that will have to turn off any notifications going forward and the game will not be a fun any longer. Simply put, your putting me out of business of geocaching fun.

I received a notification about a player sending the answers to one of my Earthcache's in HTML. Looked through all my account settings and cannot find a way to have text only. In this day and age of data cap's and mobile devices, Need to find a way to disable or strip to plain txt. This is a MUST have feature. Really like that can download 10 PQ's a day and will probably never reach the maximum. There are times that a sixth was needed. Have watched the site grow from the beginning of my time here (2008) and is very robust. Yes, some growing pains and cannot please everyone.. But in the end.. We have a great time caching once a week. This is clearly the most bang that I can get out of $30/yr and have a lot of great fun.

Not working for me, just a big white empty page. I am: WEB16 You are: xx.x.xxx.xx <-- removed my ISP Firefox 27.0.1 Works on Chrome

Another nail in the coffin for Blackberry users Checked today and with operamini and still receiving the same error. This was the only browser that could access the cache page maps. Now if I use the OEM browser, Cannot even login to the site since about a month ago. No response from signin link. Could Groundspeak please take a look into this solvable issue. Regards

Hello Moun10Bike At&t does not run any anonymous proxy service. My root issue is with operamini that is using some type of service that your website forbids. It's been running nicely for 2 years and then all of a sudden.. 403.6 forbidden I went back the blackberry browser and after the last update, neither of the maps will load a graphical image. there are no logs to read in the RIM browser. My primary use for operamini was to have the map display. Please look into this issue please.

I guess the fix tonight did not resolve the issue with operamini. However, I have been using the RIM browser for the past week and the maps load now and that is why I started using Operamini. Can't see any logs, but there shouldn't be any on a FTF.

Same issue with RIM 9300 using operamini. This is the only brouser that I can find that is somewhat compatable with the website. OEM browser does not work at this site.

I started Waymarking recently and have found little support other than the Waymarking.com site to load to my GPS via GSAK. When I owned an iPhone, Blackberry and now a droid, There is no app available. Found an app for the 'new challenge' caches and actually works. Will WM be supported by a mobile device? Thanks for the new venture into WM

Same issue here.. Does not work in 3 other browsers. Cannot view logs