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big_fig

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Everything posted by big_fig

  1. How do you like the screen? Garmin rep at CES told me that it has a new screen that is better than the Dakota series.
  2. AND - I previously had the same problem with my 60CS; was hard to get it to turn on, had to take batteries out to turn off. This suggestion from Garmin Support to update the software and master reset the unit fixed the problem: Thank you for contacting Garmin International. If you are able to get the unit turned on, then I recommend updating the software and performing a Master Reset. Please do the update first. Then if after testing to see if the problem is not fixed, then please perform the reset. Please respond back to this email if you need further assistance. Please follow these instructions to update the software on your device. If you already have the WebUpdater program on your computer, then skip down to step 11. If not, then to download WebUpdater to your computer, please follow these steps: 1. Please go to the WebUpdater webpage by clicking on the following link: http://www8.garmin.com/support/collection....ct=999-99999-27. 2. You will see a number of links labeled Download. Click on the Download that pertains to your computer program. 3. At the bottom of the screen, please click on ?I agree to the above terms and want to proceed to the download page. ? 4. Click on Download. 5. You will be asked if you want to Run or Save the file, please click Run. 6. After the file downloads, you may receive a security warning; if you do, please click Run. 7. Please select your setup language and click Next (the following instructions are based on the English selection). 8. You will see a new window; please click Next. 9. A license agreement will appear; please agree to the terms and then click Next. 10. You will see the destination folder, please click Next. 11. Click Install; the WebUpdater installation will begin. 12. After the installation, please ensure that there is a checkmark next to Yes, I want to launch WebUpdater now and then click Finish. 13. The WebUpdater program will launch - again, please ensure that your unit is connected to the computer and turned on. 14. Click Next; you should then see your device listed (if you do not, then please click on Find Device). Once your device is listed, please click Next. 15. A new window will appear with information about the update for your unit, please click Next. If the latest update is on your device, then choose to look for additional updates and skip to step 17. 16. A new license agreement will appear, please click that you agree and then click Next. 17. The unit's internal operating system/software (sometimes called "firmware") will then be updated. 18. Once the download is complete, there may be additional software to be downloaded. 19. Follow the onscreen instruction to download the additional software. Be sure to put a check mark by each additional update. 20. Once you have completed the download, then you may now disconnect the unit; it is ready to use. _______________________________ To perform a Master Reset, please do the following steps: NOTE: By doing this reset, ALL user information will be ERASED and ALL settings will be defaulted back to the factory settings. Please make sure to save all information to the computer before doing reset. 1. Power the unit Off. 2. Hold the Page + Enter (holding the joystick in) + Power button for 5 seconds. 3. On the screen, a pop up box will appear saying ?ARE YOU SURE YOU WANT TO DELETE ALL USER DATA?? Click yes. 4. Leave the device outside for a minimum of 20 minutes with a clear view of the sky. With Best Regards, Mark R Product Support Specialist Outdoor/Fitness Team Garmin International 913-397-8200 800-800-1020 913-440-8280 (fax) Att: Mark R www.garmin.com
  3. Had the same problem with my 60CSx; was hard to get it to turn on, had to take batteries out to turn off. This suggestion from Garmin Support to reset the unit (had to try it many times to get it to power on) fixed the problem: Thank you for contacting Garmin International. Do you have a memory card in the unit? If so, please remove the card and try to power the unit on. Please let me know if the unit powers on. If the unit does not power on, you may need to reset the 60CSx. Be advised, this may erase all of your user information. To do so, with the unit powered off, please press and hold QUIT + MENU + OUT + POWER for 10 seconds. You can then release the buttons and power the unit on. If the unit still does not power on, we can repair it. Please ship your unit, no accessories, to: Garmin International Dock Door #24 Attn RMA# xxxxxxxx 1200 E 151st St Olathe, KS 66062 It takes 10-14 days from the day we receive your unit to have it repaired and ship it back to you. Also, if you have any data on your unit, please download it to your computer before sending it in. Be sure to remove and keep your Micro SD card. With Best Regards, Damon A Product Support Specialist Outdoor/Fitness Team Garmin International 913-397-8200 800-800-1020 913-440-8280 (fax) Att: Damon A www.garmin.com
  4. Most of the Dakota mount/clip accessories on the Garmin web site have the exact same Garmin part number as the Oregon and Colorado, for some reason the carabiner clip is a different number. I ordered the Dakota carabiner clip for mine.
  5. Don't need CN for autorouting in the region covered by the the TOPO, per https://buy.garmin.com/shop/shop.do?pID=354...718#overviewTab "With routable roads and trails in metropolitan and rural areas, getting to your destination is easy by creating point-to-point routes on compatible units." Works fine on my Dakota 20.
  6. I have a Dakota 20, I am not able to transfer waypoints or routes using BaseCamp 2.0.7 to the unit. I am able to read the waypoints and routes from the unit. Also, only the saved tracks are accessable for transfer from the unit to BaseCamp. Called Garmin support today, he confirmed that both of these problem exist and that they will need to fix BaseCamp, he suggested that I use MapSource for the time being until they fix BaseCamp.
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