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Artemis&Apollo

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Everything posted by Artemis&Apollo

  1. More missing email notifications on caches I have hidden. Hotmail. Nothing in spam. Some notifications come through. Pocket queries no problem. It used to work but not anymore. I don't see anything from Groundspeak acknowledging a problem.
  2. It has been more than 24 hours after the fact and these email notifications has not been delivered. I don't think they are just late.
  3. This is just an FYI for that person at Groundspeak who felt that what was MINE should be YOURS. I’m sure they will want to know of their oversight. That special once-every-seven-days pocket query is still MINE not YOURS. ------------------------------------------------------------------------------------------------------ My Finds Last Generated (PST) You can receive a Pocket Query containing a list of all the caches you have found, along with your log entries. Running this query will add it to the current queue for the day. * The Pocket Query can only run once every 7 days. Email Subject: [GEO] Pocket Query: My Finds Pocket Query‏ -------------------------------------------------------------------------------------------------------- What was MINE is now YOURS and what was YOURS is still YOURS. But, for the moment at least, this is still MINE and not YOURS. Ha, ha!
  4. I noticed today that I had 4 finds on caches that I own (per GC.com my/your Geocaches) but I only received an email notice on 1 of the four. I use the email notification to monitor my caches and have counted on it being accurate. Today, at least, it was not.
  5. I am seeing more and more today, it is user communities do not upgrade the browsers to the latest versions to help fix this delema. I went ahead and upgraded all my browsers to IE8 and suddenly, the Aborted error stopped on GC.COM! I then went back to my website where I was having the trouble, and the issue is gone! So, I don't know why the user community out there is still using IE6. If GC.COM decided to stop support for IE6 it would NOT hurt my feelings. MR I don't believe that it is the "user communitiy" has the responsibility to upgrade software to meet the needs of the company that they are paying money to. Technology forces changes and we all have to adapt to that. But we should never be forced to make those changes at the whims of the company we are doing business with. Proper planning, advanced notice, and time to adjust are fundamental to change. I cannot view any maps at geocaching.com and have not been able to since jan 12. I could upgrade my PC to meet Groundspeaks new, unpublished, requirements but I don't choose to do so. Ironically, Groundspeak just sent me an email advising me that my membership was due. I replied as follows to contact@Groundspeak.com and bizdev@Groundspeak.com (If the monitor removes one of the email addresses again go to the Groundspeak.com website and click "contacts"). I encourage you who have problems to emails these addresses. This is really a matter of principle. Goundspeak does not have the right to disenfranchise customers, without any notice, for the sole benefit of its technical addenda We are customers. We deserve respect and an accommodating attitude. Groundspeak has not shown us that respect and we deserve more! MY EMAIL TO Groundspeak: I received a notice regarding my Groundspeak Premium Membership dues and just wanted to let someone know that I am not able to renew my membership at this time because I have not been able to use the geocaching.com website since the software release was installed on Jan12. I have tried to resolve my issues via email and the forum but I still cannot view any maps. Someone on the forum did indicate that this might be fixed next month. I think I will just wait to see if the problem does actually get corrected. There is no point in paying membership dues for something that I cannot use. I have enjoyed my three years of Geocaching and am sorry that it has to end. See GEO #UVP-544521 (latest email below) and artemis&apollo posts on the forum. Artemis&Apollo
  6. IE6 customers continue to have ONE problem; that being that maps will not display. I have repeatedly asked Goundspeak to make a statement on whether they intend to support IE6 at this time or if they will be obsolescing it - retro effective as of Jan 12, 2010. To date Groundspeak has not replied. It is a simple question and one that Goundspeak’s customers have a right to know. What is it going to be Groundspeak?
  7. I use IE6 and I can tell you that there is only one problem with IE6. That being that the maps don't display. It's only one problem but it is devastating. If GS will Fix that one problem all the arguments about IE6 should go away and they could then phase out support for IE6 in a user-friendly way like YouTube, and others, are doing. I have no idea why Groundspeak won't take a stand on this issue. IE6 users have been without maps for a week now.
  8. We always review releases and take lessons away. Learning from our mistakes is crucial! Public beta test sites are difficult to manage and have limited usefulness if you aren't working with live data. What we need are more trained testers on staff - testers who are being actively sought at present. I had posted release notes in advance once in the past with some success, but made the mistake of attaching a date to the release (which was delayed, natch). I think in the future I will start a thread announcing upcoming changes as "coming soon" instead. I'd like to suggest that the release note information be made available to those of us who don't frequent the forum. There are an awful lot of us you know - the vast majority. You can put it in the forum but also add a link in the newsletter and/or from the main web page. Something that is visible enough not to be overlooked. I'd also like to suggest that you provide advance warning if you intent to obsolete software that that people might be running on their PC; like YouTube has done for browser support. http://img.geocaching.com/cache/58236748-0...b99a7b54a6d.jpg
  9. Ok, I’m out of this forum. I never was a forum guy anyway and it is clear that this tread is not about communicating with Groundspeak. They closed that thread when they decided to commit to their 1/12 release and this thread is all about US coping with the changes that THEY made. What was THEIR problem is now OUR problem. If you are interested in getting your point across to Groundspeak this is not the place to do it. They are not listening. If you have serious concerns you might want to contact Groundspeak directly. I did and I got an official problem ticket opened. We will find out what that is worth going forward. I used the General Inquiries email address. General Inquiries contact@Groundspeak.com (one of the email addresses was removed by moderator as it is not appropriate for any of these issues)
  10. Here, here! I am not a forum guy and would not be here if it were not for the terrible release upgrade that goundspeak did on 1/12. Cerberus1 is very right. The forum community and the geocahing communit are not the same. Groundspeak, unfortunately, seems to feel that the forum community reflects their customer base when they are such a tiny fraction of the Groundspeak customer base. I'm not sure how they can possibly believe that but, apparently, they do.
  11. I refuse to upgrade to IE8, myself. Your right to do as you please, some people smoke cigarettes knowing it kills them. Frank, do you think you contribute anything to this forum? I don't!
  12. IE6 is a difficult situation. It was released in 2001, which is ancient by computer and web standards, yet because it was what was installed by default on one of the more popular OS releases of all times, it is still in use by a significant portion of users. For that reason we still want to support it. However, the significance of its market share is quickly dwindling, so if you have the ability and opportunity, I do recommend that you try updating. Your web browsing on a whole will be much better for it. To better understand some of the issues with IE6, you should read this informative blog entry at Mashable.com. I seem to have appointed myself the spokesman of those Geocachers who want to Geocache rather than spend their time updating PCs because of a websites decision to make unannounced changes. I understand eliminating the outdated but feel that it should be done with some consideration to the users/customers. I ask Groundspeak: What is the status of support for IE6? See Groundspeak Ticket ID: UVP-544521. Re: IE6 Support I’m not a developer but I am employed in a highly technical area – just not in the PC/WinTel Server world. I want to be helpful so I went out and found a few examples that Groundspeak might be able to use to allow IE6 users to continue to use Geocaching.com until Groundspeak can stage a migration away from the older browsers. Basically, it’s what other websites do. I can’t know if these examples will serve Groundspeaks needs exactly but I can say that there are enough examples on the internet that Goundspeaks developers could figure out how to do it. The basic idea is that if it is IE6 execute the code that existed and worked before the 1/12 release else execute the code that existed after the 1/12 release. It’s really very basic. IE6 users may not get new functionality but they do not lose old functionality. I hope that Groundspeak finds this useful. JavaScript function to determine if the current browser is IE6: //CHECK FOR IE6 function is_ie6(){ return ((window.XMLHttpRequest == undefined) && (ActiveXObject != undefined)); In order to detect IE6 in javascript you can use the below code <script> var IE6 = false /*@cc_on || @_jscript_version < 5.7 @*/; if(IE6) { // Implement browser specific activities for IE6 } </script>
  13. IE6 is a difficult situation. It was released in 2001, which is ancient by computer and web standards, yet because it was what was installed by default on one of the more popular OS releases of all times, it is still in use by a significant portion of users. For that reason we still want to support it. However, the significance of its market share is quickly dwindling, so if you have the ability and opportunity, I do recommend that you try updating. Your web browsing on a whole will be much better for it. To better understand some of the issues with IE6, you should read this informative blog entry at Mashable.com. I seem to have appointed myself the spokesman of those Geocachers who want to Geocache rather than spend their time updating PCs because of a websites decision to make unannounced changes. I understand eliminating the outdated but feel that it should be done with some consideration to the users/customers. I ask Groundspeak: What is the status of support for IE6? See Groundspeak Ticket ID: UVP-544521.
  14. It's the programmers weekend. There won't be any progress today. Wait till tomorrow. Do you work for Groundspeak or speak for Groundspeak? I'm getting a little tired of forum users stepping up and speaking for Groundspeak. Let's let Groundspeak speak for Groundspeak! P.S. I've been in the IT business for 25 years and if I had been a part of this kind of release I would not have had a weekend. It's different, I suppose, when you have a monoply.
  15. Actually I can understand that Groundspeak doesn't support IE6. IE6 is old and making things work for it can easily eat up the hours a development team is allowed to spend on a certain release. If you can update or change browser, you should. If you are not allowed to change (e.g. at work), try to get those in power to upgrade. See more here: http://www.bringdownie6.com/ iller Is this Groundspeak's stand: that as of last Tuesday they will no longer support IE6 and that we users will have to upgrade our PCs if we want to use geocaching.com? DAY 5: Still no MAPS and still no response from Groundspeak!!!!!
  16. Thanks for the advice non-IE6 users (about upgrading) but I’m really only looking for feedback from Groundspeak. I understand my options and also understand why the options are not ideal for me and for other users. The bottom line is: Study’s show that 12-15% of PCs still run IE6. Groundspeak states they have between 3 & 4 million users. Using the bottom end of both numbers this means that 360,000 Groundspeak customers are without critical mapping functionality. If Groundspeak expects these users to upgrade from IE6, that takes some time. Let’s give each user just 30 minutes to get the download, install it, and take a little time to grasp the changes in the new browser; a VERY minimal time investment. That would mean that Groundspeak is asking its customers to contribute 180,000 man-hours because of their release changes on Jan 12. That is 86 man-years or the equivalent of 86 people working 40 hours a week for a year without any vacations, holidays, or personal leave. I would bet anything that Groundspeak could correct the problem in far less than 180,000 man-hours and then provide a user-friendly approach to migrating off of IE6 (such as youtube is doing). MODERATOR: How about an official statement from Groundspeak. Will Groundspeak support IE6 or are your IE6 users suddenly out of luck due to the Jan 12 software release?
  17. Actually I can understand that Groundspeak doesn't support IE6. IE6 is old and making things work for it can easily eat up the hours a development team is allowed to spend on a certain release. If you can update or change browser, you should. If you are not allowed to change (e.g. at work), try to get those in power to upgrade. See more here: http://www.bringdownie6.com/ iller Is this Groundspeak's stand: that as of last Tuesday they will no longer support IE6 and that we users will have to upgrade our PCs if we want to use geocaching.com?
  18. WinXP/IE6. Come on Groundspeak, how can you expect your users to put up with no maps?
  19. Is there any update as to where you are going to fix the problem that prevents maps from displaying with IE6???
  20. I suppose that is a matter of opinion. To me, not being able to display maps is a serious problem. At any rate visitors to the website have/will, no doubt, see problems. Keep the customer informed and satisfied.
  21. IN FAIRNESS TO THE “ESTIMATE 3-4 MILLION GEOCACHERS WORLDWIDE”: Given the quantity and seriousness of the problems related to this release, I think it would be appropriate to post a very visible update on the main geocaching.com page. The majority of users don’t frequent the forums and most of us don’t want to peruse a dozen pages of posts to try to figure out what is going on. An explanation of the problems and a list of outstanding known problems, with progress updates, would be proper. It should also provide instructions on how to report additional problems for those non-forum Groundspeak customers. Does anyone what to 2nd this motion?
  22. IE6 is a difficult situation. It was released in 2001, which is ancient by computer and web standards, yet because it was what was installed by default on one of the more popular OS releases of all times, it is still in use by a significant portion of users. For that reason we still want to support it. However, the significance of its market share is quickly dwindling, so if you have the ability and opportunity, I do recommend that you try updating. Your web browsing on a whole will be much better for it. Just adding that while I have to use IE6 here at work, I am by no means suggesting that support for a 9-year-old browser should be something of a priority. If I'm not able to view some things correctly then so be it- I'll just wait till I'm at home. I'm only posting the issues I see with IE6 to highlight the issues should the dev team feel that they will continue to support it and so maybe other users of IE6 can see the source of their problems. There are a ton of reasons why you shouldn't be using IE6. If it's a PC that you own and that you can download updates to then there's really no reason to be avoiding IE7 or IE8. If you have your automatic updates running properly and you're connected to the Internet then you should already be using it. If you're not updating the OS, then you're going to have a host of other issues. Operating Systems and Browsers become obsolete, it's just the nature of the beast. I have to disagree with the latter post. Basic functionality for IE6 (like map viewing) should be a priority for Groundspeak. It certainly should rank higher than MINE/YOURS and white space concerns. IE6 is around and Groundspeak knows that their customers are using it. If they wish to drop support they need to make their intent clear and allow time for users to make the migration. Prioritization should be based on the impact to the customers and maps not displaying is a major impact.
  23. I have this same problem with IE6/WinXP. At present I am out of the geocaching business until this is fixed. And the answer is not simply to 'upgrade my browser'. I don't manage my pc maintenance based on any websites "release upgrades" and I don't plan on starting now.
  24. Probability aside, I am sure it came from cacherstats.com. I'm not positive it was simply visiting the site or clicking on a current stat-bar. But I am sure it came from my visit to the cacherstats.com web site.
  25. I can confirm that I had problems with cacherstats.com yesterday. After accessing the site my McAfee software reported blocking two trojans then notified me that csrss.exe was attempting to access the internet. I denied the acceess but ended up with a modified hosts file in \windows\system32\drivers\etc that redirected nearly all search engines (google, yahoo, aol, bing, etc) to an invalid IP Address resulting in the page-not-found message. I recreated the problem today. I wouldn't recommend accessing the site. A&A
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