A few months ago there was a similar issue with the messaging system. That's what made me a bit suspicious. If you read my comments as an allegation, I apologize for that. It was merely meant as a question.
Let's not discuss wat cookies do and how harmfull they are. I live in the EU and we have simple rules on cookies. I, as a simple user, do not know exactly what these cookies do, but I do know that they can collect data, which can be used for commercial purposes and I don't want that!
Hopefully you will be able to correct the issue soon. Please let me know if I can be of any help :-)